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Terms and Conditions

Terms & Conditions

Booking Process

We use a booking system called Membermeister. All current students and parents are registered with it. All new students will need to complete the online registration before attending a class.

When you book your child into their class you will be subscribing to a monthly direct debit set up through Go-Cardless paid for 11months of the year (no payment in August). This will be taken on the 1st of each month. We offer a two week paid trial, once you have completed the trial we contact you to see if your son/daughter wishes to subscribe to the class. An interim payment will be required to cover the weeks until the next direct debit is due and a link will be sent to cover this and to set up the direct debit. This will be the same if your child joins an additional class.

 

All fees are non-refundable and no refunds will be made for missed classes. By registering at a class you are accepting our T&C's.

 

Class Fees 2025-2026

Payments are taken from your account on the 1st of the month. The fee due for each class are as follows:

Dance & Drama Class – 55mins - £30 per month

Dance Class – 90mins - £44 per month

Musical Theatre Superstars – £25 per month

Musical Theatre Junior & Senior Cast - £52.50 per month

How to cancel

​If you would like to change your classes or cancel your membership, you must email us at admin@nicolasschoolofdance.co.uk. We cannot accept cancellations by word of mouth, text or social media. We require one month’s notice along with fees. For example, to cancel a payment for 1st November, you will need to email us by 30th September. Your child can continue to attend classes throughout October.

 

Why are we making this Change?

To help simplify our booking system, we have lots of feedback from parents that they would like to budget and spread the cost of our classes over multiple months so that you will make 11 smaller payments instead of 6 much larger ones. Paying through subscriptions also means that the payments will be processed automatically without the need to click for payment from parents each time. In short it will make it even easier to enjoy classes through NSOD and Charming.

Bad Weather & Unforeseen Circumstances Policy – NSOD / CHARMING

In the event of bad weather or unforeseen circumstances (such as snow, heavy rain, flooding, or any other conditions that may pose a safety risk), Nicola’s School of Dance (NSOD) and The Charming Theatre Company (CHARMING) reserve the right to cancel scheduled classes at short notice.

Please note the following:

  • Refunds will not be issued for classes cancelled due to such events.

  • Where possible, NSOD/CHARMING will make reasonable efforts to reschedule the missed session(s) to an alternate day or time.

  • Any rescheduling will be done at the discretion of NSOD/CHARMING, depending on venue availability and scheduling constraints.

  • We appreciate your understanding that the safety of our pupils, families, and staff is our top priority.

We encourage all families to check our official communication channels (email, text, social media) for any updates during periods of uncertain weather.

Other Policies

  • Cancellations: A minimum of 24 hours’ notice is required for all small group training sessions. If notice is not given, the session must still be paid for in full.

  • Returned Cheques: Any cheques returned unpaid by the bank will incur an administration charge.

  • Punctuality: Please arrive on time for all classes. We reserve the right to refuse entry if the warm-up section has been missed. Any injuries resulting from a missed warm-up are the responsibility of the participant, and Nicola’s School of Dance Ltd accepts no liability.

  • Mobile Phones: Mobile phones should be switched off during classes.

  • Clothing & Footwear: Please ensure students wear appropriate clothing and footwear. Nicola’s School of Dance Ltd is not liable for injuries caused by unsuitable attire or footwear.

  • Chewing Gum: Chewing gum is strictly prohibited during classes.

  • Supervision: Nicola’s School of Dance Ltd is only responsible for children during their scheduled class times as outlined on the timetable.

  • Medical Needs (Asthma): All children and adults with asthma must bring their inhaler to every class. Nicola’s School of Dance Ltd cannot be held responsible if an inhaler is not present.

  • Safeguarding: All staff members over the age of 18 hold a valid DBS check and are Licensed Chaperones with Herefordshire Council.

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